Refund policy

Damages and Misplaced Items
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you received the wrong item, so that we can evaluate the issue and make it right. 

Exchanges
Items purchased from the store that are not customized by the buyer can be returned for store credit. 

Final Sale Items 
All products that are customized by the buyer are final sale and cannot be returned for a refund. 

For questions regarding damaged products, exchanges, and returns please contact us at sales@sedonaengravingco.com.